The art of debate over the cyber world, allows many individuals to re-think their position prior to hitting enter. On the flip side of the coin, there are many drawbacks for communication that include the physical touch or the emotional attachment consumers desire. This is very true for the baby boomer generation, which typically purchase from brick and mortar stores. In my opinion, the technology improvement has allowed students to be able to design and bring forward their expertise with the world and demonstrate through video's, blogs, and social media, their individuality.
From my viewpoint, there is additional social interaction that happens beyond written communication. Most non-verbal queues need to be looked at as they bring more depth to the conversation and instantly you can see whether they are engaged in the conversation or are thinking about something else. Student's skill writing capability are increasing as they are able to display their creativity and frankness within the documents they create.
I believe the real challenge that exists today with technology advances is not the written word, but the ability to calculate out change for customer's when the computer is down or a calculator is not available. There is a larger debate on learning multiplication tables than just knowing how to use the functions on the calculator. In the end, each generator is different in their communication styles and personalities adjust as we age; thus it is more difficult to communicate through generations no matter what has happened in technology.
http://emrefirat.edublogs.org/files/2012/12/gener_gap-wzpiuh.jpg
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